Here at Collared, we pride ourselves on our fast and discreet shipping service, which allows our customers to enjoy their purchases as soon as possible.

Orders are shipped within 24 hours (excluding weekends and holidays).

If you place your order Monday to Friday before 2pm AEST, it will be dispatched on the same day.

If you’ve missed the 2pm cut-off time, or in the unlikely event that your order was unable to be dispatched on the same day, rest assured that it will leave our warehouse on the next business day.

All orders are sent and tracked via Australia Post

Your order will be discreetly packaged and will not include references relating to the product purchased or the name of the site purchased from.

Regular: 2-7 days – Free

Some deliveries may take slightly longer than stated, especially those outside metropolitan areas.

Express: 1-3 days – AU$12.99 per order (excluding large toys)

Some deliveries may take slightly longer than stated, especially those outside metropolitan areas.

This service does not require your signature when the parcel is delivered.

If you choose this option, your order may be left unattended at the delivery address.

However, if the area is deemed unsafe for delivery, the postal service worker or driver may choose to leave a ‘missed delivery’ card so that you can collect your parcel from the nearest post office.

If you have any questions about our fast and discreet delivery, please contact our customer service team via email. Visit our Contact Us page for details.